Returns & Exchanges
At Willow & Wolf Marlborough, we want you to love every piece you purchase; however, if you are not entirely satisfied, we offer a 14-day return window for a full refund or exchange on all unworn items with original tags attached.
Initiate Your Return
Visit our online returns portal or contact our Marlborough boutique team with your order number to request a Return Merchandise Authorization (RMA).
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags, security seals, and protective bags are intact and included.
Ship to Boutique
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location, keeping a copy of your tracking receipt.
Refund Processing
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing